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As the world’s leading provider of business software, SAP delivers products and services that help accelerate business innovation for our customers. We believe that doing so will unleash growth and create significant new value – for our customers, SAP, and ultimately, entire industries and the economy at large. Today, more than 46,100 customers in more than 120 countries run SAP applications – from distinct solutions addressing the needs of small businesses and midsize companies to suite offerings for global organizations.

PURPOSE AND OBJECTIVES
Technology Development Support provides our customers with Business Critical Development Support for Netweaver Technology Components:

• MaxDB, the SAP Database (including all tools)
• SAP LiveCache, SAP’s hybrid main-memory database including LiveCache Applications

• SAP interface and SAP tools for Oracle RDBMS

EXPECTATIONS AND TASKS

• Work in a global team with developers in Berlin/Germany and with Support Center colleagues around the globe
• Analyze customer configurations
• Provide support for complex customer environments
• Provide expert services for our American field organizations and participate in critical projects

• Participate in Weekend-On-Call rotation

WORK EXPERIENCE

• 2+ years Database Administration (preferably MaxDB or Oracle)

• 2+ years Experience with different operating systems, e.g. Windows, Linux, etc.

TRAVEL
Less than 5%

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Bachelor’s degree in computer science or related field
• Ability to work well both independently and in an international team
• Desire and ability to permanently broaden your knowledge and to familiarize yourself with new areas
• Excellent analytical skills and efficiency in problem solving
• Excellent customer service skills
• Fluency in written and spoken English

• Knowledge of German is useful but is not a job requirement